INTRODUCTION

Thank you for choosing to CricVista. Your privacy is important to us, and this Privacy Policy is about how we collect, use, disclose, and protect your information when you access our mobile application, cricvista.

INFORMATION WE COLLECT

When you use our platform, that is CricVista, we may collect certain types of information to improve our services, boost user experience, and provide relevant content on the platform. The information we collect includes:

• Personal Information: We do not collect personal details such as your name, email address, or contact information unless you voluntarily provide them.
• Non-Personal Information: We might collect non-personal information such as device type, operating system, browser type, screen resolution, app usage patterns, and crash logs.

INFORMATION FROM OTHER SOURCES

• CricVista may receive user-related data from third-party sources to enhance account accuracy and service delivery.
• Information may be shared with us by platform providers or partners with whom we have business or technical relationships.
  
  

DEMOGRAPHIC & 3rd PARTY SERVICES

CricVista may refer to demographic and interest-based information collected from third parties. This enables us to provide personalized content, deliver targeted promotions, and boost the user experience on our platform.

We utilize analytics tools such as Google Analytics, which is enabled to support display advertising features. These tools help us analyze aggregate data on user interests and engagement in our application.

The reports generated are completely anonymous and cannot be linked to any personally identifiable information shared with us.

LINKS TO THIRD-PARTY SITES / AD-SERVERS

CricVista may uses 3rd party services like information collect from 3rd party api's, live score, commentary, scorecard etc. These third-party platforms adhere to their own privacy policies and terms of use. We do not have control over the content, functionality, or privacy practices of these external sites, and as such, we do not assume responsibility for any data you may choose to share with them.

We may share non-personal information with people, such that they can understand usage patterns across the pages or features of CricVista. CricVista does not share any personally information with third-party platforms, except where explicitly stated in this policy or as legally required.

ACCESSING, UPDATING, AND DELETING OF PERSONAL INFORMATION

We are dedicated to giving our users control over their personal data. If you would like to access, amend, update, or delete any of your personal data collected through the CricVista website or mobile application, you may submit a request to our Privacy Team. Such requests will be processed in good faith. Where data is inaccurate, incomplete, or outdated, we will promptly make the necessary corrections—unless legal or operational requirements require its continued retention.

To help us identify you and ensure the security of your information, we need to confirm your identity before processing requests. We may decline requests that are excessively repetitive, are too complicated to fulfil, may affect the privacy of others, or are otherwise impractical. Subject to legal obligations, legitimate business needs, and practicability, we usually provide access or correction without charge.

POLICIES CONCERNING CHILDREN

CricVista does not knowingly collect or request personal information from individuals under 18 years of age. If you are under 18, please refrain from submitting any personal information through the app or website. You must also meet the minimum age required to legally consent to the processing of your personal data in your country; in certain cases, this consent may be provided by a parent or legal guardian. If a parent or guardian believes we may have inadvertently collected personal data from a minor, kindly contact us, and we will promptly remove such information from our systems.

GRIEVANCE REDRESSAL MECHANISM

At CricVista, we strive to take all the concerns of users seriously. If you have any questions, complaints, or feedback regarding our privacy practices or handling of your personal data, you can reach out to our designated Grievance Officer:

Grievance Officer

• Name: Rahul Sharma
• Email: contact@cricvista.site 
• Contact No.: +91 95491 02123

Once we receive your grievance, we will acknowledge it and start to work on it to resolve the problems.

DATA RETENTION POLICY

We keep personal and non-personal information with us only for as long as necessary to meet the goals outlined in this Privacy Policy or as required by applicable laws and regulations. Once we no longer need the data, we will securely delete it or anonymize it, following industry standards and our internal guidelines. Some residual data may still remain with us in backup systems, but we don't use it for any active processing.

UPDATES TO THIS PRIVACY POLICY

We might have to update this Privacy Policy at any time to reflect changes in technology, legal requirements, and our business practices. We encourage everyone to review this Privacy Policy regularly to stay informed about how we protect their data. If you continue using the CricVista platform after we update this Privacy Policy, you agree to the changes.

CONTACT US

If you have any other concerns, questions, or requests about how we handle your personal information, you can reach out to us directly at contact@cricvista.site. You can get in touch with us for all matters related to privacy rights, data access, and regulatory compliance.